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    Researching the Employer
    Preparing for an Interview
    Negotiating the Job Offer
    How to Resign
    Starting the New Job
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Career Advice

Telescope is to support you every step of the way to finding the most suitable job for you.  We draw on the in-depth experience of our consultants who are experts in their individual sectors and are on hand to offer advice to you on as needed basis .

To enable you to always stay in the best form, we have our pleasure to prepare for you a set of insightful and practical career guide.

When applying for the job¡K¡K

•  CV Preparation

How to prepare yourself the best for the interview¡K¡K

•  Researching the employer

•  Interview questions

What to do when the job offer is made¡K¡K

•  Negotiating the job offer

•  How to resign

•  Starting the new job

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Preparing your CV

Talking to our consultant is the best first step towards creating a great CV. We are experts in CV preparation and can advise on your CV to ensure that it best reflects your competencies and more critically, gets you noticed by prospective employers. The following advice should be able to help you think about and prepare your CV more effectively ;

Personal details

In this section, you should list name and contact details, ideally, including a mobile number and e-mail address. Do not provide your direct work phone number if it will be inconvenient for you to be contacted at it.

Education and professional qualifications

In chronological order, commencing with the most recent, detail your academic background. You should highlight grades obtained and specific achievements (e.g. being placed in professional examinations).

Professional experience

In chronological order, commencing with the most recent, detail your work experience to date highlighting your title, company name, commencement and completion dates. It may be worthwhile to write a brief description of the company itself including turnover, number of employees, industry sector/service provided.

This will provide any prospective employer with the background to your work history. Detail, in bullet point format, your main responsibilities and achievements in the position. Try to keep these relevant to any prospective position that you are looking for, as prospective employers will be looking for transferable skills. This may help to differentiate you from other candidates who are also seeking employment. In addition, detail any specialist knowledge that you may have acquired (e.g. US GAAP experience or SAP experience).

Software systems

List all software and systems packages that you have had exposure to including any implementation or system rollout experience. In today's market, it is important to have strong and up to date systems skills. If you are aware of specific systems used by a prospective employer and have this relevant experience, it would be beneficial to highlight this expertise in this section of your CV.

Languages

In an increasingly global market, language skills are becoming more relevant. In this section of your CV. you should list your language skills and your level of competency and fluency in each language.

Interests

Good employers look for well-rounded individuals who not only have a good academic record but also have other pursuits. In addition, it is often an opportunity to create common ground at the interview stage.

References

There is no need to state specific referees on the face of the CV. Rather state that referees and details of professional qualifications will be provided on request.

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Researching the Employer

At any time we know that, before attending an interview, one of the best ways to prepare is to research the company you're looking to be employed by. Our consultant will have a more in-depth knowledge of your prospective employer and the particular job they are recruiting for and will offer all the guidance and advice you need.

You may not be asked outright what information you know about the employer during the interview, but having the ability and confidence to mention a few key points of understanding will suffice as a subtle indication that you are prepared for the interview, keen to secure the job and dedicated to the company.

Being asked what you know about an employer is your opportunity to impress the interviewer. It lets them know that you've done your homework about their company and are dedicated to the role. In your answer, you can include items such as:

•  Employer history

•  Products and services available

•  Future projections

•  Sales figures

•  Information about the employer's customer demographic

•  What if the company is a new-start?

A new start employer may be looking to recruit a large body of staff, and so it's important that you stand out from the beginning. Although it might not be possible to know anything about the employer per se, there's always room to demonstrate strong knowledge and understanding of the industry, the employer's goals and orientation and to express how your own professional ambitions align with those of the employer.

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Preparing for an Interview

Telescope consultant will work with you to ensure that you are fully prepared for any interview question or situation. All that will be left for you to do is shine and be yourself. Being advised and prepared by Telescope will allow you to respond to interview questions confidently, in a relaxed fashion, accurately and succinctly.

Interviewing can be a daunting task for any professional regardless of their level of seniority or previous experience. It is however the best opportunity you will have to gain an understanding of the role and company you are interested in and establish how your background can contribute to the company's growth and profitability objectives. As experienced interviewers, who have helped thousands of candidates successfully navigate their way through the interview process to successful offer, Telescope has put together the following guide which we hope will help you maximize your chances of success through the interview process.

Pre-interview

Invest some time in research before your interview. Finding out as much as possible about the company and the people you are meeting with in advance is the best way to ensure you are ready for any eventuality, and prepare plenty of relevant questions. The more you know before your interview the more confident you will feel and appear.

Firstly, and most importantly, discuss the upcoming interview with Telescope consultant who will provide invaluable advice and insight. This will ensure you are fully familiar with the position that you are being interviewed for.

Research both the company and its industry sector to familiari z e yourself with the operating environment. Your degree of preparation speaks volumes about your interest level and conscientiousness. In addition to increasing your confidence, solid preparation will help you to give articulate answers and ask pertinent questions.

Obtain details in relation to the interviewers and their positions within their organi z ation. If possible, any information on their professional/career background would be beneficial.

Ensure that you are familiar with your CV. and your academic and career achievements. Give some thought as to how these can be tailored for the particular position that you are being interviewed for.

Ensure that you are clear in relation to the time and exact location of the Interview. It is natural to feel nervous before an interview. Your goal is to eliminate unnecessary nervousness by being well prepared.

The interview

At the outset, it is important to develop a friendly yet, professional rapport with whomever you meet in the organi z ation. This can be achieved through a firm handshake, sustained eye contact, a warm smile, good posture, and introducing yourself in a relaxed and confident manner.

A few basics about superficial presentation bear repeating. A well- groomed, professional appearance is essential. Anything else will detract from the best possible presentation you can make.

While the format will be primarily determined by the interviewers, it is important that you highlight, during the course of the interview, your specific skills, attributes and achievements that are relevant to the role and the organi z ation. In addition, an interview is a brief period of time in which to make an impression. You want yours to be a positive one. Present the highs and not the lows

If you are being interviewed by more than one person, be sure to address all of the people in the room when you are answering questions. Even if one person is doing most of the talking, or if interviewers are alternating questions, it is polite and professional to maintain eye contact with each person. Communicating information about yourself is your responsibility. It is not up to the interviewer to drag it out of you. Find opportunities in the interview to highlight points that will highlight your attributes that are relevant to the position. Listed at the end of this section are examples of common questions. You will note that some are simply variations on a theme. If you spend some time considering how you would answer the ones on this list, you will be able to respond to any question more smoothly and with greater confidence.

Common interview questions

Each interview is unique and questions will vary in each occasion. Therefore there cannot be an exhaustive list of question that may be asked. However by considering some frequently asked questions, set-out below, it will assist you in your preparation and interview success

•  Tell me about yourself.

•  How would your contemporaries describe you?

•  What makes you different from the other candidates for this position?

•  Describe the accomplishment of which you are the most proud.

•  Why should we hire you?

•  What strengths and attributes could you bring to this position?

•  Why did you choose Accountancy/Finance/IT etc?

•  How did you become involved in your extracurricular activities?

•  Describe the job or the activity which has had the greatest impact on your career goals.

•  What are your career goals?

•  What would you like to be doing five/ten years from now?

•  What interests/impresses you about this company?

•  What do you believe are the key issues and problems in our industry today?

•  What do you think it takes to be successful in this field?

•  In what kind of work environment do you do your best work?

•  With what kind of people do you like to work?

•  What kinds of tasks and responsibilities motivate you the most?

•  What is your ideal job?

•  Tell me about what you learned from your previous jobs.

•  What did you dislike most about your last job?

•  What is your greatest weakness?

•  What has been your greatest challenge?

•  What do you enjoy doing outside of work, in your free time?

•  If you had six months ahead with no obligations and no financial constraints, what would you do?

Questions you can ask

•  Does the company have plans to expand internationally?

•  How successful has the company's business in XYZ zone been thus far?

•  Can you tell me which new markets the company is currently considering entering?

•  What will be the impact of the new tax law on this business?

•  I'm interested in learning more about the company's new technology that was mentioned in the news last week.

•  I understand that you have just introduced a new product. How has it been received thus far?

•  How is the finance department structured?

•  What are the potential career paths that might be available to me?

Competency based questions

There is a growing trend towards employers using ¡¥competency-based' interviewing techniques as a way of separating the really strong candidates from the rest of the crowd. Interviewers want you to be able to talk about how you have dealt with real problems in the past, as this helps them decide how effectively you would tackle future issues you might encounter in your career with the firm. Competency based interviewing is scenario based; you are asked to give detailed examples of situations you experienced in previous roles, and use them to demonstrate your underlying skill-set. They often relate to areas such as influencing, communication, management, collaboration and conflict resolution.

Questions for the employer:

•  Can you give me an example of when you had to work under a great deal of pressure?

•  Can you give me an example of when you felt that you were out of your depth? How did you handle this?

•  Tell me about some risks you have taken in your working or professional life? How did you go about this?

•  Can you describe some of the approaches you take when ¡¥selling' ideas to clients/colleagues.

•  When you have managed a project can you take me through how you have approached it?

•  When have you had to go against general feelings or policies to accomplish a goal? Tell me about it.

Post-interview

On successful completion of the interview, contact your consultant in Telescope and he/she will take you through the next stage - whether this is an offer or a second round interview.

As soon as possible, take notes about what happened. If you are going to another interview in the same day, this is particularly important, because you don't want to confuse any details. This information will become crucial if you are invited back for a second interview.

Important things to remember

The interview is your chance to sell yourself, so don't be shy about discussing your positive points ¡V this is your time to shine; just make sure that you are able to back up what you are saying with examples.

Your consultant will follow up the interview with you and the client, so don't worry if you have forgotten something ¡V it can always be communicated to the client by your consultant at the feedback stage.

It may sound obvious but ensure¡K

•  You are punctual

•  You know the date, time and exact location of your interview

•  You know who you are meeting, title, phone number

•  You have clear directions and know how long it is going to take you to get there

•  You wear appropriate business dress and are well groomed

•  You switch mobile phones and other devices off before entering the interview room

•  You stand up when the interviewer enters the room and firmly shake their hand

•  You concentrate on maintaining eye contact throughout the meeting, while ensuring you minimize fidgeting and slouching

Closing the interview

If you are interested in the role, ask about the next interview stage if appropriate. If the interviewer offers you the job on the spot and you want it, accept it there and then. If you require further time to think it over, be tactful in saying so and qualify your reasons. Try and provide a definite date as to when you can provide an answer. Even if you have not decided if this is the job for you, the interviewer should be left with a positive impression ¡V they should want to make you an offer even if you are not sure you would accept it. Ensure that you thank the interviewer!

Feedback

After the interview it is essential that you call your recruitment consultant and provide feedback. One of the most important learning aspects of interviewing is the feedback that you will receive from your Telescope recruitment consultant after they have spoken to your potential employer. Whether it is positive or negative, it is essential that you take it on board and use it for future interviews. If you would like to discuss any aspect of the interview process please contact your Telescope consultant who will be happy to provide you with further advice and assistance.

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Negotiating the Job Offer

Telescope consultant will know exactly what the most appropriate offer is for each individual in each job. We are committed to ensuring that both the jobseeker and prospective employer reach a mutually satisfactory outcome.

Following a job interview, if you are successful and are offered the job by your Telescope consultant on behalf of a prospective employer, you will need to ensure familiarity with what the job entails, what is expected of you and what benefit package is on offer, including salary, holiday allowance and bonus schemes.

If the job offer is satisfactory, you accept and reconfirm your enthusiasm for joining the team or company. If, however, you are unsatisfied with the job offer, then you will need to carefully consider whether the job is right for you and discuss it in detail with your Telescope consultant. One approach is to negotiate a job offer by being clear about your expectations and what you are willing to accept or concede.

Remember, if you are facing the possibility of negotiating a job offer, the first person to contact is your Telescope recruitment consultant. Consultants at Telescope can answer all of your negotiation questions and put your mind at ease over what your next steps should be.

Negotiating - securing a positive outcome

As with any negotiation, you may be entirely successful in securing your objectives, however, there's always a risk that you might not be. Negotiating a job offer is a prime opportunity for you to display your business acumen and confidence. You never know ¡V you might just surprise yourself by getting exactly what you ask for.

The key to successful negotiations is to:

•  Remain professional, open and honest ¡V all characteristics conducive to the open forum for discussion that negotiations need.

•  Keep an open mind, but remain focused on what goals you wish to achieve.

•  Remain realistic ¡V in negotiations, it's rare that everyone gets exactly what they want.

Resolving negotiation

Negotiations, when facilitated by a Telescope consultant, can be resolved as easily as they were entered into, provided that communication has remained straight forward, honest and professional. If you are unwilling to accept the job offer and were unsuccessful in your negotiations, graciously decline the offer with professionalism. Whether you are successful in negotiating or not, but still wish to accept the job offer, do so with the same interest and passion for the job and company as you would have done in the beginning.

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How to Resign

We at Telescope will work with you every step of the way in getting a new job. This includes advising you on the best way to exit your current job (if you are leaving one job to start another).

You may decide to leave a job for any number of reasons; you may be looking to move on in your career, want to work for a new employer, change location, or your position may have become untenable because of personal or professional complications. No matter what your reason for wanting to leave, it's vital that you're committed to your decision and certain that resigning is the right choice for you.

Regardless of your motivation, the best first step you can take is to talk to a Telescope consultant. Our specialist experts can offer all the advice and help you need.

Your resignation pathway

Once you have decided that resigning from your job is the best course of action, it's important that you inform your employer as soon as possible. Do this by setting up a meeting so that you can tender your resignation in person. Choose a mutually convenient time and a quiet office, where you won't be disturbed. Explain to your boss that you plan to resign ¡V you can give away as much or as little information about your reasons as you feel appropriate at this stage.

•  Expect your boss to be concerned and to take an interest in why you want to resign, so be confident of your reasons and willing to answer a few conversational questions.

•  Maintain your composure and transparent communication; avoid becoming defensive even if your boss becomes so.

•  Leave the meeting on a positive note ¡V agree on a wind-down plan, which may include a hand-over.

•  Inform your boss of a preferred leaving date, but stick to company notice policy, unless extraneous circumstances are prohibitive.

•  Submit an official resignation letter, and thank your boss for their support and the opportunity to work for the company.

•  Remaining positive and professional will leave good communication channels open, even after you've left ¡V you never know ¡V your paths may cross again.

Things to remember

•  Reference your contract or speak to HR personnel to find out company notice policy.

•  Return all company property.

•  Attempt, where possible, to complete any work projects before leaving.

•  Find out about salary and holiday payments and what's owed to you.

Leaving your job the right way

•  It's important when resigning to do so in a professional manner. Your Telescope consultant can advise on the best way to achieve this. An unprofessional resignation could lead to a bad reference or recrimination.

•  Never assume that because you are resigning you don't need to behave with the same level of professionalism you did when you intended to stay ¡V you never know when you may be required to work with an individual or company in the future.

•  Before resigning make sure you have fully considered your options and that resigning is the right course of action for you, both professionally and personally.

•  If you need advice about how to resign or help writing a resignation letter, contact us today.

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Starting the New Job

Telescope can help you get a head start in your new job. Our expert consultants know that starting the new job can be a little daunting, leaving you feeling excited but anxious. However, provided you are well prepared, everything should go smoothly.

First impressions are everything and providing a good first impression is vital. Displaying dedication, interest and positiv e attitude is a good approach to the first day in a new job. We at Telescope can help you to prepare for starting your new job by providing advice and some helpful tips to get you started on the right track.

Starting tips for your new job

•  Impress ¡V familiarize yourself with company literature, procedure and website, if available. Knowing your job description will also help you to settle in quickly and the more you know what is expected of you, the easier it will be to exceed your new employer's expectations.

•  Look the part ¡V dress professionally with a neat and presentable appearance.

•  Be a success ¡V be positive, polite, friendly and an immediate team player, no matter what your new position. Get involved and be busy and don't badmouth a previous employer ¡V you could give the impression that it's how you would treat your new employer.

•  Be patient ¡V starting the new job can feel a little like being thrown in at the deep end, but you'll find your feet and become familiar with your new surroundings and responsibilities soon enough.

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Talents Acquisition
Talents Engagement
Talents Development & Mgt
Organization Development

Hong Kong Office
8/F, Ford Glory Plaza, 37-39 Wing Hong Street, Cheung Sha Wan, Kln., HK
Email: enquiry@telescope.com.hk
Tel: +852 2760 6027
Efax: +852 2270 5377
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